Refund & Resolution
Evaluation Tool
Refund Eligibility.
Quickly understand if your booking qualifies for a full return or special institutional review.
Institutional Matrix
Resolution Tiers.
Full Refund
100% resolution of institutional booking amount.
- Cancellation within free window
- Host cancels booking
- Service cannot be delivered
Partial Refund
Resolution based on coordination timeframe.
- Cancellation after free window
- Services partially delivered
Non-Refundable
No financial resolution available for this tier.
- Marked as non-refundable
- Cancellation after service start
Resolution Journey
Resolution Workflow.
How your financial return progresses from initial filing to final payout.
Request Filed
Verification
Approval
Payout
Processing Timelines
Estimated resolution durations for standard payout channels.
Credit Card
5–7 Days
Digital Wallet
2–3 Days
Bank Transfer
5–10 Days